Due to increased costs associated with shipping and delivery, IPI is implementing a new freight policy effective April 1, 2022.
The new freight policy will read as follows for delivery within Iowa:
- IPI will provide standard delivery at no charge for orders of $1,000 or more.
- A 10% freight charge will be applied to orders under $1,000 for standard delivery, with a minimum charge of $15.
- Standard delivery includes unloading and bringing product to your dock or front door; customer assistance may be required on large items and/or volume orders.
- Installation service is available upon request and should be quoted and scheduled in advance.
- Orders may be picked up at no charge at the IPI Showroom in Des Moines, as well as the IPI warehouses in Anamosa and Fort Madison.
- Differing terms and conditions may apply for specific contracts or other agreements.
Our previous freight policy has remained unchanged since April 2015.
Questions regarding freight charges should be directed to your Customer Service Representative at 800-332-7922 or ipicustomerservice@iowa.gov.