On August 15th, 2024, Karen Donahue accepted a position as IPI’s newest Sales & Service Representative. Karen has been a vital customer service team member for over seven years at IPI, and will continue to utilize her sales skills in the new position. It has been several years since IPI has had multiple dedicated sales representatives in the field, thus we’re excited to see all of the new growth and opportunities that arise as a result. In this new position, Karen will be in charge of promoting IPI’s offerings and building customer relationships in the Western Iowa territory.
On October 9th, 2024, Todd Givens accepted a new position at IPI as a Customer Account Specialist at our Des Moines Sales Office. Todd will be taking over the accounts previously managed by Karen: City Government, Colleges, Universities, and Health Care. Prior to accepting the new position, Todd was a staff member at IPI’s Central Canteen in Newton, and brings with him a wealth of shop, product, Global and PIMMS knowledge. Initially distributing his work hours between the Canteen and Des Moines office, Todd has now fully transitioned to the customer service team, where he will assist customers with their orders and ensure they receive the best quality support possible.
Congratulations to both Karen and Todd on their new positions!